Accessibility statement

WCAG 2.1 level AA. Every interactive element is reachable and operable by keyboard, focus is always visible as a 2px outline, and colour is never the only carrier of meaning. A status always has a word beside it.

Motion in the service is functional. The one expressive animation, on the homepage, is suppressed entirely under the operating-system reduce-motion setting, as is every transition.

Text meets the 4.5:1 contrast requirement against its surface. Where a brand colour would fail, the accessible variant wins. Text can be resized to 200% without loss of content or function, and no content requires horizontal scrolling at 320px.

Decision receipts are generated as tagged PDFs with embedded fonts covering the full Maltese character set. Documents you upload are your own and we cannot guarantee their accessibility.

The service is provided in full in English and Maltese, including decisions and receipts.

Documents supplied by third parties, and any scanned image of a document, may not be accessible. Where that prevents you from completing something, contact the MCCAA and we will assist directly.

If you meet a barrier, contact the MCCAA and tell us what you were trying to do and what happened. We treat accessibility defects as defects, not enhancement requests.